Oh My God !!!
That's what I call how to give a good CARE for Customer Care...
Umnia to charge its customers from July/1st 3.5 piasters for every time you call the Customer Service Call Center Employee, this is so unfair and fair at the same time, you know that alot of jerks call Customer Service Employees just to trash-mouth on them or to give them such a hard time, but on the other hand alot of people in need to be treated in an ethical and respected way, without being charged for that.
well I think it's a step back for Umnia... but sure whatever it does or will do, it will never compete with the most trash, dump, fraud, fucking, stupid, thief telecommunication company in the world Fastlink... (Fastlink I fucking hate you)